University Library Suggestions

Recent suggestions

University Library welcomes your suggestions and comments about our services, facilities and collections.

  • broken

    Typical. Your webpage is broken. It just says page not found after you submit a suggestion.

  • donewiththis

    Your front desk staff are abysmal. I can’t believe the library allows such rude people to work on the desk where they are responsible for interacting with patrons and helping. Let me tell you, there are several front desk staff who are consistently rude, abrupt, and condescending. My friends and I are very rarely greeted by anyone friendly or helpful. How is this at all appropriate? Seems at odds with the rest of the university. You should work on the professional conduct of these staff and that includes their disposition and how they act when speaking to patrons.

  • Online library accounts display loan due dates in MM-DD-YYYY format. This should be changed to the Australian DD-MM-YYYY for consistency.

    The online library accounts display loan due dates in the American MM-DD-YYYY format. This should be changed to the Australian DD-MM-YYYY for consistency and to avoid unnecessary confusion. The email reminder for due loans for instance uses the DD-MM-YYYY format to display due dates.

  • Quiet zone on first floor

    It's gotten to the point where the half-hourly reminders over the PA that "this floor is for quiet study, not collaborative study" are more disruptive than the students who are actually speaking. Not to mention the staff member who walks around and threatens these students that he is going to call security to kick them out - speaks at the top of his lungs. Seriously, first floor is nowhere near as loud as ground floor, and if people studying want silence they can use the quiet study room or go upstairs!

  • Noise control

    Your name: 

    You NEED to do something about the noise on the 4th floor. It is supposed to be a quiet zone but there are bands of kids up here in gaggles talking absolute nonsense for hours on end. Put more signage indicating it is a quiet zone or have someone patrolling regularly. Right now it is ridiculous and unworkable.

  • lecture capture

    lecture capture system is getting worse... you cant rewind without it stalling. is it going to be upgraded sometime???