University Library Suggestions

Recent suggestions

University Library welcomes your suggestions and comments about our services, facilities and collections.


  • please fix links to trove!!!

    I use Trove frequently as the search engine is better, but none of the links to UWA work. Please fix it!!

  • END Auto sign-out of OneSearch

    It is bloody annoying to have OneSearch sign out automatically after a few minutes. Facebook doesn't require it why can't you!!!

    If the issue is security well consider this: Having it log out automatically is only useful on public computers in the library. For people using OneSearch at home or college it is not helpful, it is more of a hindrance and distraction.

    In fact I would argue it is a greater security risk to have it log out automatically because it increases the likelihood of advanced keyloggers retrieving sign in information.

  • Unifi connection problems

    Hi,

    I keep experiencing really bad internet connection in BJM library. My internet keeps dropping out and tends to be worse when more people are around.

    I have noticed it to be worse on 1st floor BJM on the communal desks on the SE side of the uni.

    Thanks

  • cleaners finish before opening

    It would be more conducive to study if cleaners were to finish cleaning before the library opened. Instead of having to hear them banging around with their bins and trolleys whilst trying to study.

  • lack of help

    The lady at the service desk just did not want to help me. Can the university please consider hiring staff that will be understanding and be ready to help? as soon as i approached her I could sense that she just wanted to brush me off as soon as she could. i needed help with printing and instead she told me to go to uni print when I've already spent over $10 here trying to print a document. Added stressors are not appreciated.

  • Notes

    There has been no note acceptor on Reid library card top up machine for ages now. Please fix it, very poor not having this especially for international students!